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Send us a Message

Fill out the form below and our team will get back to you within 24 hours.

Email Us

For general inquiries:

info@raadapp.com

For support:

support@raadapp.com

Call Us

Sales: +252906753517

Support: +252906753517

24/7

Frequently Asked Questions

Quick answers to common questions

How quickly can I get started? +
You can get started immediately! Sign up for a free account and you'll have access to our platform within minutes. Our onboarding process is simple and we provide step-by-step guides to help you set up your first store.
What payment methods do you accept? +
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and bank transfers for annual plans. All payments are processed securely through our encrypted payment gateway.
Can I switch plans later? +
Absolutely! You can upgrade or downgrade your plan at any time from your account dashboard. Changes take effect immediately and we'll prorate any price differences.
Do you offer training and support? +
Yes! We provide comprehensive training resources including video tutorials, documentation, and live webinars. Pro and Premium plans include dedicated support with priority response times.
Is my data secure? +
Security is our top priority. We use bank-level encryption (256-bit SSL), regular security audits, and comply with industry standards including PCI DSS. Your data is backed up daily and stored in secure data centers.